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Website Terms of Use

Last updated 2 October 2026

In short: the information and calculators on our site are general guides, not advice or guarantees. Please use the site fairly, and see our Privacy Policy for how we handle your information.

By using the Scale Up Studio website and the Smart Enquiry System (together, "the site"), you agree to these terms. If you don't agree, please don't use the site.

About the site

The site is run by Scale Up Studio, a sole trader business in Taupō, New Zealand. It gives general information about our services. It is not professional advice.

Calculator and estimates

The "What are missed calls costing you?" calculator and any results it shows are estimates based on the numbers you enter. They are examples only. They are not a prediction, a guarantee, or a promise of results or savings. Your actual results will depend on your business.

Using the site

  • Please give accurate information when you fill in a form or book a call.
  • Don't misuse the site, try to break it, or use it for anything unlawful.
  • Don't copy or reuse our content, designs or branding without our permission.

Bookings and requests

Sending a request or booking a call doesn't create a contract for our services. Any work we do for you will be agreed separately in writing.

Links to other sites

The site may link to other websites. We don't control them and aren't responsible for their content or privacy practices.

Our responsibility

We take care to keep the site accurate and available, but we can't promise it will always be error-free or uninterrupted. To the extent the law allows, we aren't liable for any loss from using the site or relying on its content. Nothing in these terms limits any rights you have under New Zealand consumer law that can't be excluded.

Changes and law

We may change these terms or the site at any time. The date at the top shows when they last changed. These terms are governed by New Zealand law.